MrGreen Terms and Conditions

Welcome to MrGreen. These Terms and Conditions govern your use of our online casino, mobile applications, and all related services offered at mrgreen.com. By creating an account, using the mr green login page, or accessing any part of our platform, you confirm that you have read, understood, and agree to be bound by these terms. We are Mr Green Limited, registration no. C43260, with our registered address at Tagliaferro Business Centre, Level 8, High Street, Sliema SLM 1549, Malta, part of the evoke plc group. We operate under license MGA/CRP/121/2006, issued by the Malta Gaming Authority, and we have proudly served our players since 2007.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you register for an mr green casino online account, you agree to provide accurate, current, and complete information. We reserve the right to verify your identity, age, and payment details at any time, including before processing withdrawals.

• You may only hold one active account with us
• We do not accept registrations from residents of Afghanistan, Australia, Bosnia and Herzegovina, Burma, Cuba, Democratic Republic of Congo, Iran, Libya, North Korea, Serbia, Sudan, Syria, the USA, Zimbabwe, or any jurisdiction where online gambling conflicts with local law
• You are responsible for keeping your mrgreen login credentials confidential
• We may suspend or close accounts that violate these terms or applicable regulations

Our Games and Services

At MrGreen, we offer over 2,000 games, including more than 1,500 mr green slots, live dealer tables, poker, and sports betting. Our mr green live casino features titles powered by Evolution, alongside NetEnt, Microgaming, Red Tiger, Relax Gaming, Yggdrasil, Play'n GO, Quickspin, and other leading studios. We make our full mr green casino app available for iOS and Android, and our mrgreen app allows you to enjoy every mr green slot and table game directly from your mobile device with the same functionality as our desktop platform.

We reserve the right to modify, suspend, or discontinue any game or service at our discretion, including due to provider agreements, licensing requirements, or technical issues. We do not guarantee uninterrupted access to our platform at all times.

Deposits and Withdrawals

We accept deposits via Visa, Mastercard, Skrill, NETELLER, Paysafecard, Rapid Transfer, Sofort, Trustly, EPS, Apple Pay, Interac, MuchBetter, PayPal, MobilePay, and bank transfer, among other methods. Our minimum deposit is 10 EUR, USD, or CAD depending on your currency, and our minimum withdrawal is generally 30 EUR or the equivalent, with lower thresholds for select methods.

• We process withdrawals using the same method used for your deposit wherever possible
• Withdrawal fees may apply, capped according to the payment method and currency
• We may combine multiple withdrawal requests made within 24 hours into a single payment
• Processing times vary by method, ranging from a few seconds to several business days after approval
• We reserve the right to request identity and payment verification before releasing withdrawals

Bonuses and Promotions

Our mr green bonus offers, including our welcome package and any mr green no deposit bonus promotions, are subject to specific terms published alongside each offer. Our standard mr green casino bonus terms require 30x wagering within 30 days unless stated otherwise, and free spins typically expire within 14 days. Any mr green promo code or mr green bonus code must be entered correctly and within the specified timeframe to qualify.

• We limit one welcome bonus per person, household, device, email address, and payment method
• Claiming any welcome offer forfeits eligibility for other welcome bonuses
• Different games contribute differently toward wagering requirements, as outlined in our promotional terms
• Requesting a withdrawal while a bonus is active will result in forfeiture of associated bonus funds
• We may withdraw or amend any promotion, including mrgreen free spins offers, at our discretion

Our loyalty program, Mr Green Club, rewards real-money wagers with points redeemable through the My Rewards section. Points and bonus points not used within 90 days of inactivity are forfeited.

Sports Betting and Poker

Our mr green betting platform covers football, basketball, tennis, and horse racing markets, along with live in-play betting. Specific promotions, such as our new player free bet offers, carry their own qualifying conditions regarding minimum odds, stake requirements, and expiry periods. Our poker room offers tournament tickets, rakeback programs, and daily leaderboards, each governed by their respective promotional terms available on our platform.

Responsible Gambling

We are committed to promoting responsible gambling. We provide tools including deposit limits, loss limits, session reminders, and self-exclusion options. If you feel your gambling behavior is becoming problematic, we encourage you to contact our support team or reach out to organizations specializing in gambling addiction support.

Account Suspension and Termination

We reserve the right to suspend, restrict, or close your account if we suspect fraud, money laundering, bonus abuse, multiple accounts, or any breach of these terms. In such cases, we may withhold winnings pending investigation. You may also close your account voluntarily at any time by contacting our customer service team.

Intellectual Property

All content on our platform, including our software, graphics, trademarks, and the MrGreen name and logo, remains our property or that of our licensors. You may not copy, reproduce, or distribute any part of our platform without our written consent.

Limitation of Liability

We provide our services on an "as is" basis. While we strive to maintain accurate game outcomes and reliable service, we do not guarantee that our platform will be free of errors, interruptions, or technical faults. To the maximum extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our services.

Customer Support

If you have questions regarding these terms, your mr green casino login, or any aspect of your account, our support team is available via live chat between 8am and 8pm, through our contact form, or by emailing customerservice@mrgreen.com. We offer support in English and German.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. We will notify you of material changes, and your continued use of our platform after such updates constitutes acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of how we operate our online casino.